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Questions about Security?

 


How secure is my transaction?

All online transactions at Graphical Dynamics' Secure Store are handled with industry-standard SSL encryption.

When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.

For added security, we also encrypt the credit card number when it is stored on disk.

If you are not the kind of person who worries about being hit by lightning as you're crossing the street, you probably don't have to worry that your credit card number will be intercepted on the way to a secure Web site. According to CNN,

"The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions."


How can I buy something in a store?

Buying from the Graphical Dynamics Secure Store is easy and secure. You don't have to fill out a registration form or download software to shop here. And when you place an order, you can feel confident that your credit card information is protected by our secure server.

For every in-stock item, there will be an button.

This button adds the item to your shopping basket. Putting something in your shopping basket does not commit you to buying it. After you put something in your shopping basket, you can choose to place the order immediately, or continue shopping.

You can put as many items as you want in your shopping basket. When you're finished and want to place the order, you can get back to your shopping basket by clicking on the Show Order button.

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Are you having trouble making an order?

If you click on the Order button and get no response, it is probably because you can't connect securely to our server.

As a test, try going to https://www.microsoft.com. If you can't connect securely to Microsoft either, then

  • You have a very, very old browser, in which case you should upgrade.

  • Or you are behind a corporate firewall that won't allow secure connections. Ask your network administrator to fix it, or order from home. You can always call us at 800-779-1799 if you have questions about security or privacy.

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For information about security, shipping methods and what to do if something goes wrong, click here.

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