This is the store part of our site. When you place an order for any item, you're taken to a secure area of our site. For more information on the secure nature of our site, click here. If you need additional information about AutoIntern visit these areas of our site. Online Resource Center Technical Support Download a free 30-day demo of AutoIntern which you can later enable once installed. Contacting us: Graphical Dynamics, Inc. 2701 California Av SW ste. 301 Seattle, WA 98116 206-935-6032 800-779-1799 206-935-2464 fax sales@graphicaldynamics.com If you make a mistake, order online accidently, e-mail us right away by clicking or calling us at 800-779-1799 and we can cancel or modify an order. Graphical Dynamics ships exclusively via UPS to US customers. Customers in the US receive free UPS ground shipping and faster delivery is available at published UPS rates. International Air-Mail outside the US. ClockMan95 comes with a 90 day money back guarantee. Orders take a few hours to process and a live person goes through each one so chances for errors are minimized. Orders are generally shipped the same or next business day. An invoice marked "Paid" is included with all shipped orders. You can elect to have paperwork sent to another address/dept. (useful for purchase orders)